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Customer Support 1800114252
Free standard shipping on orders over 499
FEATURES: -
7-11 ( TRIM TO FIT FOR ALL SIZES)
We want you to shop with confidence. If you're not satisfied with your purchase for any reason, we offer a 30-Day Free Return Policy — no questions asked.
| Issue | Resolution |
|---|---|
| Not satisfied with the product | Return within 30 days for a full refund — no questions asked. |
| Received the wrong item | Contact online@heliosindia.com or call 1800114252 within 5 days of delivery. |
| Received a damaged product | Share photos with your Order ID via email within 5 days of delivery. |
| Want to cancel before dispatch | Email us within 3 hours of placing the order to cancel without charge. |
| Order already dispatched | Refuse delivery at your doorstep. Once accepted, returns apply only if eligible. |
| Order marked delivered but not received | Contact us within 72 hours of delivery status for resolution. |
| Shipping & COD | Free shipping on orders above ₹499. COD available at no extra charge. |
| How to claim a refund | Email online@heliosindia.com with order ID, photos, and reason. Refund is processed within 5–7 business days of approval. |
| Non-returnable cases | Used/opened products, sale items (unless damaged), and change of mind after 30 days. |
Still need help? Reach us at online@heliosindia.com or call 1800114252. We're happy to assist you!
| Manufacturer | Helios Global Private Limited |
| Address | Plot No. 95, HSIIDC, Sector-56, Phase-4, Kundli, Industrial Area, Sonipat - 131028, Haryana, India |
| Country of Origin | India |
| Manufacturing Date | July 2025 |
| Disclaimer | Product images are for illustrative purposes only. Actual product may vary slightly in appearance due to lighting and screen resolution. Please refer to the product description for exact specifications. All packaging and labeling complies with the legal standards in India. For any quality-related concerns, contact us within 7 days of delivery. |
| Additional Information | All Helios products are manufactured using premium materials and strict quality control processes. In case of any issues, please reach out to our customer care at care@heliosindia.com or call 1800-114-252. Keep the product in a cool, dry place away from direct sunlight. |
Product seems to be nice, as of now
Doesn’t work for all sizes. The plantar arch is more near to the ball of foot than the actual arch. I am size 8. Rather make different sizes. The arch does not fit all sizes. It fits more for larger sizes. I’m getting foot ache rather than a comfortable fit
Very comfortable
Have been using since more than a month, cushioning is comfortable changes the whole comfort only f the shoes , only bad part is, it gets heated up too inside the shoes ,even while sitting in an air conditioned office.
Reduced heel pain for me
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